Who Do I Contact?

Non-Emergency Law Enforcement

For suspicious activity or concerns such as noise disturbances, vandalism discovered after the fact, speeding, or erratic driving when there is no immediate danger, contact the Hillsborough County Sheriff’s Office non-emergency line. If there is an immediate threat to safety, call 9-1-1.

Number verified with the HCSO Communications Bureau.

Amenities & Recreational Equipment

Report amenity concerns, missing crosswalk flags, tennis nets that need replacing, or recreational equipment that needs attention to the Phase III Communications team. Include the location and a brief description; photos can help when it is safe to take them.

Irrigation Leaks in Carrollwood Village

If you notice an irrigation leak, pooling water or flooding from a broken irrigation system, sprinklers running for an unusually long time, or an irrigation system that is not working, call Greenacre Properties (Property Management) to report the issue. Please provide the location and a brief description of the problem.

Calls are answered by a live representative 24 hours a day, and the appropriate vendor will be dispatched.

ARC, Violations, Dues & Portal Access

For questions about Architectural Review Committee (ARC) requests, violation notices, paying your HOA dues, or accessing the Vantaca portal, contact Alexzandria Eugene, Community Association Manager.

Meetings, Documents & Association Rules

For questions about HOA meetings, agendas, association documents, or rules and regulations, contact the Phase III Board of Directors.